It takes decades to build a good reputation, but only 2 minutes to ruin it. Give it a thought while you still can!
Hospital Reputation Management
As a doctor, Medical Practitioner or Hospital, your online reputation could get damaged by unfair reviews or negative posts online. While the justifiable reviews may turn away future patients and clients, the same can be stopped only if dealt with Prompt positive response. That’s what makes Online Reputation Management (ORM) a need of the hour!!
Let’s look at the bigger aspect?
These days, most of the patients go online to search for good hospitals, doctors, physicians, surgeons and medical institutions around them. While ignoring this fact could land the future of your practice at a greater risk, you must realize now is the right time to start reputation management for your brand before its gets too late.
Doesn’t matter whether you are a big hospital or an individual practitioner, we at ORM India can help you restore your online reputation by taking down negative reviews and content. We ensure that once people look up for your services online, they don’t get to see all those fake reviews or comment about you or your hospital and instead it will get projected as amongst the best. We do timely reviews and ensure prompt response to all critical queries and while keeping all the future risks at bay.
An efficient and Friendly staff is a must
Having an Efficient staff with patient friendly nature is as important in current world like other factors i.e. cleanliness, medical quality and so on.
Keep Monitoring your Online Presence
Hospitals should try to manage their online reputations in a positive manner to the fullest extent possible by responding to discouraging comments, and sharing better patient experiences that lead to more positive reviews.
If it’s not influential, it’s not marketing
Efficient Marketing and advertising strategies enables support to a hospital’s reputations. A stable brand and Positive image is equally important to ensure positive presence in the community.
Help Patients in finding you Online
Always make sure that your business listings are correct and complete on Google and major directories, so as your patients can find you easily. Manage all your locations’ listings from one dashboard — with help from our experts.
Negative Reviews are a big no!
Ensure a prompt monitoring of all the negative reviews while getting the same and CAHPS scores streamed directly to physicians’ web pages, to showcase your caring for the pateint’s feedback and reviews .This will surely give you an upper hand against your competitors.
Watch out for what your patients are posting on other Review websites
Collated all the details about patient feedback from all healthcare-specific and major review sites which can facilitates doctors and locations with insights into the patient experience; hence getting better reviews out of great service for them.
Social media management is a must!
Don’t forget to engage local communities across the social media platforms with related content and tactical social advertising from a single dashboard, and reduce HIPAA-compliance risk.
